If you’re looking for Esurance reviews online, you’ve likely already found that there are far more opinions out there than there are facts. Esurance is one of the most well known insurance providers in the country and the majority of consumers have been with the company for many years. If they’re happy with it, that’s only one issue. There are plenty of complaints, though, that show why Esurance may not be the best deal for you.
The first thing that you need to know is that Esurance reviews aren’t going to tell you everything. Believe it or not, there are some things that the web will tell you and then there are things that the internet is really good at doing and if you take the time to look at the ratings on the internet, you’ll find that there’s a lot more that they aren’t telling you. Esurance has a decent range of services and tools for their customers to use. Many of them allow you to compare quotes on the spot. But it works mainly online and through bbb and Esurance reviews, you might be better off looking elsewhere.
The key phrases that Esurance uses to describe their services and products are coverage, savings, and convenience. You’ll find that there’s quite a bit of talk about these things on esurance reviews. But you can take heart in the fact that there’s no one term that covers every single quote that’s given. It’s important to read more than one Esurance review in order to get a full picture of what their policy offers and costs. Because they offer so much, they have plenty of options for you as well.
One of the biggest complaints about Esurance is that they don’t provide adequate customer service. In fact, Esurance’s website doesn’t mention anything about customer service, and not even a link to their 800 number. According to Esurance reviews, “there is nothing at all about Esurance’s customer service.” That’s odd, since they’re a huge company with thousands of members. Customer service seems like a good thing to complain about, but the fact that Esurance doesn’t even mention it may tell you a few things about how they do business.
Esurance also doesn’t offer a lot of discounts. On top of providing quotes online, they have several apps that allow their members to apply for discounts. If you’re a good student, for example, you can get a good rate if you go to an accredited university. If you take a lot of public transportation or drive a hybrid, you can receive multiple discounts. Esurance representatives are available in any major city and can assist you with any questions or concerns that you have. However, their claims process is often tedious and slow.
Another thing that Esurance doesn’t offer is roadside assistance or other insurance coverage. Roadside assistance is especially important if you’re driving an old car. If your car breaks down on the road, you won’t be stranded with your engine running and no one around to help. This can be a life saver, and Esurance does provide some roadside assistance for their driver members.
Unfortunately, Esurance does not offer business insurance cost estimates. They do provide quotes, however, which are useful for comparing prices from several different insurers. If you want to compare rates from multiple insurers, Esurance provides premium estimates for free on their website.
These factors may not mean much to you at first glance. But when you consider how small a company such as insurance is, it’s easy to see how they could stand out. Esurance is one of the smallest and most successful insurance companies in the business, and they have time to build a reputable reputation over time. That kind of longevity is what really helps esurance reviews. If you use the information you read here, you’ll be able to compare the policies and find the best policy for you.